BCMC TRAINING PROGRAM

MODULE 1: Governance and Chamber Leadership Foundations

STUDENT INFORMATION

Student Name

PART 1: ABCs of Highly Successful Chambers.

Activity 1: The 5 Essentials

Read the material about the Part 1: ABCs of Highly Successful Chambers. Then complete the tasks below in your own words. Be clear, thoughtful, and concise.

Write the five (5) essentials of a successful chamber in your own words.

Activity 2: Student Reflection

Complete the task below using your own words. Make sure your answers are clear, thoughtful, and concise.

In your own words, explain the 3C Model.

PART 2: Reboot Your Board

Activity 3: Board Priority Analysis

Read the material about the Part 2: Reboot Your Board. Then complete the tasks below in your own words. Be clear, thoughtful, and concise.

From the 10 Ways to Reboot Your Board, which area do you think is the most urgent for a chamber and explain why.

SUPPLEMENTAL GOVERNANCE TOOLKIT

Complete the tasks below in your own words. Be clear, thoughtful, and concise.

Activity 4: Governance Reflection

Which governance mode is most needed in your chamber? Choose one from the following choices below and explain why.
Fiduciary, Strategic, or Generative

VOCABULARY BUILDER

Complete the tasks below in your own words. Be clear, thoughtful, and concise.

Activity 5: Define the Terms

Write a simple meaning for each.

Governance
Leadership
Fiduciary
Strategic
Generative
Board Resources Committee
Accountability
Onboarding
Conflict of Interest
Board-Staff Partnership

KNOWLEDGE CHECK

Read the material about the Part 2: Reboot Your Board. Then complete the tasks below in your own words. Be clear, thoughtful, and concise.

Activity 6: Short Answer

Write a brief answer for each.

Why is strong board leadership important to chamber success??
What does it mean for a chamber to be in the solutions business?
Why should board composition reflect chamber membership?
What is the purpose of strong onboarding for new directors?
Why is role clarity between board and staff important?
What makes meetings effective?
Difference between fiduciary, strategic, and generative?

REFLECTION ACTIVITY

Complete the tasks below in your own words. Be clear, thoughtful, and concise.

Activity 7: Personal Reflection

Answer in your own words:

Which lesson from Dave Kilby stood out to you the most? Why?
Which lesson from Cathi Hight felt most practical or urgent for chamber boards? Why?
In your opinion, what is the biggest reason boards become weak or ineffective?
Why do you think some boards struggle with accountability even when everyone has good intentions?
If you were helping a chamber “reboot” its board, what is the first thing you would fix?

APPLICATION EXERCISES

Complete the tasks below in your own words. Be clear, thoughtful, and concise.

Activity 8: Situational Analysis

Answer each situation clearly:

Problem 1: A chamber board is full of good people, but most of them come from the same industry and same age group.
What problem could this create, and what would you recommend?
Problem 2: A new director joins the board but is never given orientation, does not understand the bylaws, and starts stepping into staff work.
How should the chamber have handled this better from the beginning?
Problem 3: Board meetings are long, repetitive, and mostly reports. Attendance is dropping.
Using ideas from Dave and Cathi, what changes would you make?
Problem 4: A board member is disengaged, rarely participates, and tends to micromanage staff when present.
How should the board chair and CEO respond?
Problem 5: A chamber board is good at budgets and approvals but rarely talks about the future, big opportunities, or hard questions.
Which Joan Garry governance mode is missing most, and how can the board improve?

PERSONAL COMMITMENT

Complete the tasks below in your own words. Be clear, thoughtful, and concise.

Activity 9

Complete the sentence.

“After finishing Module 1, I will remember that a strong chamber needs…”

QUOTE REFLECTION

Complete the tasks below in your own words. Be clear, thoughtful, and concise.

Activity 10

Choose ONE quote and explain.

Write your interpretation in 2–3 sentences.
“If your value is clear, the decision is easy.” or “An ounce of prevention is better than a pound of cure.”

VISIT COFACC.ORG FOR MORE INFO

The Coalition of Filipino American Chambers of Commerce (COFACC) was established in 2018 to serve as a central national hub to provide collaboration, best practices, and coordination channels for the various Fil Am Chambers of Commerce nationwide.